Shapeways Phone Numbers and Emails

Toll-Free Number:

  • (877) 342-7222
Send Message

Customer Service:

  • (347) 329-5513
  • (914) 356-5816

Shapeways Emails:

Customer Service
Legal
Media
Press Inquiries
Is this your business?
PissedConsumer Club

Contact Information

Shapeways Website:

Shapeways Help Center:

Corporate Office Address:

Shapeways
419 Park Avenue South, Suite 900
New York, New York 10016
United States

Other Info (opening hours):

Other Location:

44 W 28TH St FL 12

New York, NY, 10001-4212

More contact details

Shapeways Rating Based on 11 Reviews

Rating details

1.7
more details
Turnaround Time
Website
Customer service
Diversity of Products or Services

Rating stats

Rating trend

Summary of Shapeways Customer Service Calls

71 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shapeways?

Request for Information Question:

  • “Question about an order”
  • “Questions about 3d printing”
  • “Questions about material accuracy”

Product/ Service Question:

  • “Help with how this works”
  • “Broken item”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel membership”

Return/ Replace Question:

  • “Replacement set”

Website/ Application Question:

  • “Site not letting me contact designer”

Shipping and Delivery Question:

  • “Order not delivered”

Account Question:

  • “Cant access my account”

Other Question:

  • “Cant place an odrer”
  • “Looking to film a tv show there.”
  • “I want to print a shoe”

About

Summary

Shapeways is a private company which offers 3D printing marketplace. It was founded by Peter Weijmarshausen and Robert Schouwenburg in 2007. The company headquarters is based in New York, USA. The marketplace visitors can make, buy or sell products with 3D printing. Shapeways provides the following 3D tools: loose shells, text, part clearance, escape holes, and others. It is possible to design items in more than 50 materials. Shapeways ships their products worldwide via USPS, UPS, and DHL. Available payment options are Visa, MasterCard, American Express, Discover, and JCB. Customers can also use PayPal service. Order status can be tracked in personal profile on the company website.

Shapeways reviews and complaints

Shapeways is ranked 69 out of 411 in Printing category

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