Contact Shapeways Customer Service
Shapeways Phone Numbers and Emails
Toll-Free Number:
-
(877) 342-7222
Customer Service:
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(347) 329-5513
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(914) 356-5816
Shapeways Emails:
Contact Information
Shapeways Website:
Shapeways Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
44 W 28TH St FL 12
New York, NY, 10001-4212
Summary of Shapeways Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shapeways?
Request for Information Question:
- “Question about an order”
- “Questions about 3d printing”
- “Questions about material accuracy”
Product/ Service Question:
- “Help with how this works”
- “Broken item”
Activation/ Cancellation Question:
- “Cancel”
- “Cancel membership”
Return/ Replace Question:
- “Replacement set”
Website/ Application Question:
- “Site not letting me contact designer”
Shipping and Delivery Question:
- “Order not delivered”
Account Question:
- “Cant access my account”
Other Question:
- “Cant place an odrer”
- “Looking to film a tv show there.”
- “I want to print a shoe”
About
Shapeways is a private company which offers 3D printing marketplace. It was founded by Peter Weijmarshausen and Robert Schouwenburg in 2007. The company headquarters is based in New York, USA. The marketplace visitors can make, buy or sell products with 3D printing. Shapeways provides the following 3D tools: loose shells, text, part clearance, escape holes, and others. It is possible to design items in more than 50 materials. Shapeways ships their products worldwide via USPS, UPS, and DHL. Available payment options are Visa, MasterCard, American Express, Discover, and JCB. Customers can also use PayPal service. Order status can be tracked in personal profile on the company website.
Shapeways is ranked 69 out of 411 in Printing category
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